Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at
It usually takes 10-15 for orders to arrive in the U.S.A.
It usually takes 12-20 for Europe and Australia.
It usually takes 15-30 for the rest of the world.
Sometimes we have select products that ship quicker or longer than the averages above - if this is the case it will say in the product description.
Shipping times vary from product to product; based on demand and shipping location.
We ship from our partnered warehouses & factories located in US & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialise in different areas of manufacturing.
It will take usually between 2-5 business days.
You can place an order from any country, we ship Worldwide.
Yes, shipping is Free Worldwide on most items. On some items, we have Free Shipping over $75.
We have an office in the beautiful country of England; Supply warehouses in USA; High Quality vendor contacts in China.
We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.
Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.
All inquiries can be forwarded to email@example.com
We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal
You can be absolutely sure that all purchases here are safe and secure.
We do not sell any customer information. Emails are strictly for follow up and to send newsletters of our promotions and coupons for discounts.
For most countries you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.